Whether it’s a Kindle Vella episode, video, pre-order, or gift card, there are easy steps that you can follow. I hope this article was helpful in showing you how to cancel a digital order on Amazon if you accidentally purchased it, or if you need to change your delivery address. When you need to cancel Amazon digital order, there are a few cancellation options and ways to go about it.ĭepending on what you ordered and when you ordered it, you may be refunded through the Amazon refund process. So, can you cancel an Amazon digital order? Yes, you can. Step 3: You will still have the choice to cancel your order even if it hasn’t been delivered yet. Step 2: Find your most recent purchase of gift cards by going to Your Orders. Step 1: Use the mobile app or the desktop website to log into your account. If you need to cancel a digital gift order on Amazon, you can do so by following these steps: How To Cancel A Digital Gift Order On Amazon If you have already been charged or paid for the pre-order, you will receive a full refund. Step 1: Go to Your Orders and locate the pending order you want to cancel. If you want to cancel a pending digital order on Amazon because of an accidental purchase, you can do so by following these steps: You can cancel digital order at this point, if necessary. The order will also show up in the Orders Report as well as the Unshipped Orders Report. The buttons for Confirm purchase and Cancel order will become available in Manage Orders once the payment method has been validated. Customers should contact Amazon Customer Service if they contact you while their order is still in the “Pending” status. Orders are marked as “Pending” while Amazon checks the buyer’s payment information. Most times, this happened because the payment method used did not go through. How To Cancel A Pending Digital Order On AmazonĪ pending order on Amazon means that the order has been placed but not yet processed by the seller. You can place parental controls to prevent your kids from making an accidental order. Your refund is processed using the same payment method that you used to place your order once the cancellation is finished.Īs part of the refund procedure, the video is also taken out of Your Video Library. Step 1: Click on Your Orders and access the digital orders. Returning an unintended or mistaken Video order can be done by following these steps: If you’ve accidentally ordered a Video on Amazon and haven’t tried to watch it or download it yet, you can only cancel the order within 48 hours. How To Cancel A Digital Video Order On Amazon Step 5: Pick the return reason in the pop-up window, then click Return for Refund. Step 4: Click Return for Refund from the More Actions menu that appears on the right side of the page. Step 3: On the Digital Content or Digital Orders tab, look for the title. Step 2: Enter the same Amazon account details you used to buy the episode. Step 1: Go to Manage Your Content and Devices. To cancel an Amazon Kindle Vella episode, follow these steps: Your Tokens balance is increased when tokens used for the episode are returned. You can cancel your Kindle Vella episode order within seven days. This means you will have to contact customer service in order to cancel your digital order and get a refund. When it comes to making cancellations on Amazon Kindle, the self-service refund option may be disabled if your account history shows a high percentage of return requests. To cancel an Amazon digital order on Amazon kindle, follow these steps: Within 3-5 days, approved refunds are credited to the original payment method. When it comes to Amazon kindle, you can return any books you accidentally ordered within 7 days. How To Cancel A Digital Order On Amazon Kindle As part of the refund procedure, the video is also taken out of Your Video Library. Your refund is processed using the same payment method that you used to place your order once the cancellation is finished. Step 5: From the drop-down menu, select a reason for canceling, and then select Cancel This Purchase. Step 3: Do not click the play button after the page loads. Step 2: Choose the title that you unintentionally bought or rented. Step 1: Choose My Stuff, followed by Purchases & Rentals, from the Prime Video app or. If you haven’t tried to download or watch a Prime Video digital order, you might be able to return it.įollow these steps when returning an unintended or mistaken Prime Video order: How To Cancel A Digital Order On Amazon Prime How to start an Amazon dropshipping business.
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